INTRODUCTION

    We take our privacy obligations seriously, and we have crafted this privacy policy to elucidate how we collect and handle your personal information—data that is identifiable as pertaining to you. Our practices adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth).

    This privacy policy is applicable to you, the user of this website, and us, the proprietor and provider of this website. It extends to our utilization of any and all data gathered by us or furnished by you concerning your use of the website and/or our services provided to you.

    TYPES OF PERSONAL INFORMATION WE COLLECT

    The personal information we gather may encompass the following:

    • Name
    • Email address
    • Age
    • Your device identity and type, IP address, and standard web log information
    • Any other information provided by you to us via this website or our online presence, or as otherwise required by us or provided by you.

    HOW WE COLLECT PERSONAL INFORMATION

    We may collect personal information either directly from you or from third parties, including when you:

    • Contact us through our website
    • Communicate with us via email, telephone, SMS, social applications (e.g., LinkedIn, Facebook, or Twitter), or otherwise
    • Interact with our website, social applications, services, content, and advertising.

    We may also collect personal information from you when you use or access our website or our social media pages, possibly through the use of web analytics tools, ‘cookies,’ or similar tracking technologies allowing us to track and analyze website usage. Cookies are compact files that store information on your computer, mobile phone, or other devices, enabling the creator of the cookie to identify your visits to different websites.

    Cookies may be employed to serve pertinent ads to website visitors through third-party services like Google Adwords. These ads may appear on this website or other sites you visit.

    If you prefer not to have information stored as a cookie, you can disable cookies in your web browser.

    USE OF YOUR PERSONAL INFORMATION

    We collect and utilize personal information for the following purposes:

    • To provide services or information to you
    • For record-keeping and administrative purposes
    • To furnish information about you to our contractors, employees, consultants, agents, or other third parties for the purpose of delivering services to you
    • To enhance and optimize our service offering and customer experience
    • To comply with our legal obligations, resolve disputes, or enforce agreements with third parties
    • To transmit administrative messages, reminders, notices, updates, security alerts, and other information requested by you.

    We may disclose your personal information to cloud providers, contractors, and other third parties located in international jurisdictions. If we do so, we will take reasonable steps to ensure that any overseas recipient handles such personal information in a manner consistent with our practices.

    SECURITY

    We take reasonable steps to secure and protect your personal information from misuse or unauthorized access. The information management practices and supporting technology systems used to produce and manage this website are ISO 27001 certified, the global standard for information security. However, we cannot guarantee the absolute security of your personal information.

    LINKS

    Our website may include links to other websites. These links are provided for convenience and may not remain current or be actively maintained. We are not accountable for the privacy practices of those linked websites, and we recommend reviewing their privacy policies before utilizing them.

    REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION

    If you wish to access the personal information we hold about you or correct any inaccuracies, please contact us using the details provided below, including your name and contact information. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide access to all your personal information, and if so, we will provide an explanation. We will address all requests for access to personal information within a reasonable timeframe.

    If you desire a copy of the information we hold about you or believe that any information we hold is inaccurate, outdated, incomplete, irrelevant, or misleading, please email us using the contact details provided in the ‘Contact Us’ section below.

    We reserve the right to decline to provide information about you in certain circumstances as outlined in the Privacy Act 1988 (Cth).

    COMPLAINTS

    If you wish to lodge a complaint about how we handle your personal information, please contact us using the details below, including your name and contact information. We will promptly investigate your complaint and respond within a reasonable time.

    CONTACT US

    For additional information about our privacy policy or practices, to access or correct your personal information, or to make a complaint, please contact us using the details below:

    Phone: [Insert Phone Number]

    Email: info@sem-masterplus.com

    Address: [Insert Address]

    By providing personal information to us, you consent to our storage, maintenance, use, and disclosure of personal information in accordance with this privacy policy.

    We may modify this privacy policy periodically by posting an updated copy on our website, and we encourage you to regularly check our website for awareness of our most current privacy policy.